Contact Us by Email for Editorial Enquiries
How to reach us
The only way to contact Casino Bonuses Au is by email:
We do not operate a phone line, a live chat, a contact form or a physical office — if you receive a message claiming to be from us via any other channel, treat it as fraudulent.
What we can help with
Our editorial team reads every message sent to this address. You can write to us about:
- Corrections. If you’ve spotted a factual error, an outdated bonus offer or a broken link in one of our reviews or guides, tell us the page title and what needs fixing. We take accuracy seriously and will update the material.
- Editorial questions. Queries about how we review operators, how our rankings are compiled, or requests for clarification on anything we’ve published.
- Partnerships and advertising. Media enquiries, content proposals and advertising questions. Please note that paid placements never influence our review ratings, and all sponsored content is clearly labelled.
Response time
We aim to reply to all legitimate enquiries within 3 business days. Messages sent on weekends or public holidays are answered on the next business day. If you haven’t heard back within a week, check your spam folder before writing again.
What this inbox is not for
Please don’t write to us about:
- Account, deposit or withdrawal problems at any casino. We are an independent information resource, not an operator. We don’t hold player funds and we cannot open, close, freeze or restore gambling accounts, process payments or contact operators on your behalf.
- Legal advice. We can’t advise on disputes, chargebacks or regulatory complaints.
If you’re chasing funds from an offshore operator, keep screenshots, reference numbers and timestamps, and raise the matter with your state or territory regulator — but be aware that offshore casinos generally sit outside Australian consumer-law protections, ombudsman schemes and court jurisdiction.
Gambling problems: don’t write here
If gambling has stopped being fun — for you or someone close to you — this inbox is not the right place. Our editors are not trained counsellors and can’t provide support.
Instead, visit our Responsible Gambling page, where we’ve gathered information on support services available to Australians, including Gambling Help Online and BetStop, the National Self-Exclusion Register. Please note that BetStop does not cover offshore casinos, and an active self-exclusion cannot be lifted during the first three months — removal afterwards requires a statutory declaration.
Before you write
A quick reminder: we don’t recommend or endorse any specific operator on this page, and nothing we publish constitutes encouragement to gamble. If you choose to play anywhere, verify the operator’s licence number against the regulator’s public register rather than relying on footer badges — mismatched or expired numbers are a red flag.
We look forward to hearing from you.
Casino Bonuses Au editorial team Last updated: 24 September 2026